Ben,
I got home from work last night and found a box with the new pump!!! I am thrilled with your customer service!!!! Absolutely awesome!
I'll get things put back together today and have a warm evening (again).
Thank you so much!!
B. Canfield
Ben -- you are great with your customer service and are always there to assist.
Hope to hear from you soon
Have a great day
Jane (Canada)
Hey Ben, I hope it's ok to do this! I want to give praise to you all for being so kind to give us less fortunate people the option of being able to afford an outdoor furnace through a layaway program. I have not heard of anyone ever offering to go to that extent to help some loyal folks such as myself that do not have the cash funds to be able to pay cash for one of these furnace units again. I appreciate you all doing such a wonderful thing!! I will be putting the word out if that's ok?
E. Yost
We love the furnace you made for us, it is awesome...we call it the beast because it heats our entire 116 ft. by 50 ft. building (radiant heat), our indoor full sized pool and our domestic hot water!
Thank you so much!
God Bless,
Irma & Pete
We heard from two unhappy Central Boiler owners with leaking boilers:
From: Daryl
Sent: Friday, December 16, 2011 1:05 AM
To: GetInfo@outdoor-wood-furnace-boiler.com
Subject: Outdoor air to air furnace
Hello Ben
I have been reading your web site with interest and wanted to ask you some questions and explain what I have to see if this may work for me.
...I built the shop and my house 8 years ago. When I built I purchased a Central Boiler classic 7260 one of the larger boilers to heat both that shop 5000 square feet and my house which was approx 2400 square feet. Both the shop and house had in floor radiant heat.
After only 7 years following all the PH testing etc the boiler started leaking. I brought the boiler back to Central at my own expense expecting warranty would cover the unit as they claimed it had a 20 year warranty. Of course after the usual BS they told me that the boiler was unsalvageable due to rust pitting and rot. Of course they would honor their warranty and would apply $1000.00 to the purchase of a new one which of course was now nearly $16000 dollars. To say the least I was a PO’d. They explained to me that their warranty only covered material not labor and that they were actually giving me a good deal. Of course this only got me more PO’d and I told them where they could stick there furnace you know where. Not only did I have to pay the $16000 but they had since redesigned their furnace and my concrete pad and piping would no longer fit the new furnaces so I would need to make a new pad and re-excavate the water lines to move them to another location...
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-----Original Message-----
From: Dan N
Sent: Thursday, August 20, 2009 5:46 AM
To: benj@outdoor-wood-furnace-boiler
Subject:
I am one of the unfortunate Central Boiler owners, and yes it did start leaking at the 2 year mark, and I am sure you have heard this sob story over and over, so I won't bore you. So, I am looking for a new stove, yours looks great, and after having one, I can appreciate the things your stove has, I am looking for a price to replace my CL5648, and of course I do have all of the extras, pumps, domestic heater, etc, just looking for the stove.
Thanks,
Dan
I got your email and I already talked to Jason. He seemed pretty pleased with his set up and went on to say he thought at times it was overkill for his situation.
I'll keep in touch, I will talk to Jason more and I'm sure to have more questions for you.
Best,
Mark Shultz
Mark Shultz Logging
Hey Ben,
I won't trade my furnace for anything, we love it...lol.
R. Adkins
Hi Ben, Seeing you are sales in the area, thought you might like to know heater arrived in shipping crate in good shape. About one day to reconnect everything several minor problems on my end due to 22 year old pexi and pvc.
Small learning curve due to automatic blower heats water way better than expected, no problems running 10 to 12 hrs at 165 to 175 water temp on moderate load of wood.
Like the size of the fire box and the way the chimney is used as heat trap to keep the hottest gas up to heat water.
Over all workmanship is better than expected especially the welds, first thing I notice as I have been a welder 25 years...
Again great job done to hypro therm.
Thanks William, proud owner of new pro 85
PS been bragging to people on hypro therm.
eBay Feedback Profile
Currently:
aware
(912)
Positive Feedback (last 12 months): 100%
Member since: Apr-05-98 in United States
20 Positive in last 12 months
Google 5-Star Reviews
If link does not work, search Google for "Outdoor Wood Furnace
109 Davidson Gap Rd, Leicester, NC"
Hi Ben, I appreciate everything you have done to help me to solve my problem! You went above and beyond to help me. I can't tell you enough how appreciative I am of you with all you have done. You could have just passed me along to someone else but you didn't! Again, Thank you so much for everything! I will recommend anyone to you and if there's somewhere I can leave a review I will!
Thanks again,
Shane
Brian's Review from C&M Produce:
Thank you I'm glad to have done business with you Ben.
Ryan Rettig's 5-star Facebook Review
Just purchased our 1st burner. and I do have to say Ben is the best!!! very helpful with questions I needed answered and very truthful and honest I definitely would recommend talking to him.
Hyprotherm Testimonial sent to Factory
In 2007 we faced a long cold winter with heating bills that exceeded $300 per month...
My Dad was impressed (believe me that is almost unheard of)...
The manual is very informative and easy to understand (Ben wrote it)
We have been using our furnace since mid to late October and we absolutely love it. Our house stays very warm and our winter heating bills have been cut more than half. We are very pleased with your product. We tell a lot of people about your furnace.
Thank you!
Michelle
-----Original Message-----
From: Carl M. R.
Sent: Tuesday, November 25, 2008 10:05 PM
To: BEN
250 Furnace (Older model built in 2008)
Ben:
Attached are a couple of photos of the ... 250 Furnace, front and rear view. The farm house in the first photo was built around 1880 and remodeled in 1965. It is not well insulated and with the present propane boiler had a hard time keeping the house warm besides the cost to heat. The furnace sits about 50 feet from the house. The ... Furnace keeps the place toasty warm even when the temperatures was in the low teens and with strong winds. We still have the propane furnace as part of the system as backup and for when we are gone for a few days. This was a self install and I added some controls to the furnace to be able to monitor and control from within the house. The furnace pad is a split level with the furnace being about a foot higher. This was a personal choice to aid in loading and cleaning. At present I am just heating the farm house but will in the future, as time permits, I will be adding two out buildings, both workshops to the system. The underground lines are! ! already run. My furnace water temperature runs around 150-160 degrees and I add wood twice a day in cold weather. I am very pleased with the furnace operation. I will say it definitely is one very heavy furnace and the delivery gentleman and I had quite a time getting it in the pad because of the tight and hilly area that the trailer had to maneuver. It is a well built product. More like a military tank... Carl M. R.
Featured in Holmes magazine! (Holmes on Homes)
More Testimonials and Reviews
On Thu, Nov 14, 2019, 3:46 PM Nick Blake
I'm warm now.
Thanks
just to let you know,i bought a coal 290 to heat 3 houses it does terrific. a real good product. thanks creade b
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hey ben i just wanted to ley you know i love my 165 i bought it last year around feb you sold my cousin one in may he is loving his too these stoves kick
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"Even my Dad was impressed (believe me that is almost unheard of)" See the WAGNER testimonial above
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have had my 250 going for 14 weeks works real good dose not use that much wood.
______
I have set the thermostat in my house to 80 and I ahve not looked back! I should have done this years ago
______
In France now:
-----Original Message-----
From: nige
Sent: Tuesday, June 09, 2009 1:58 PM
To: 'Ben'
Subject: RE: See attached PAID receipt
Ben
Furnace arrived into the UK and all the charges were paid, customs etc.
It went straight on a truck to France – reason it came into the UK is no language problems and also that UK import taxes are lower than France. Once it sin the the it can cross EU borders with no more tax.
Anyway its at my friends warehouse in France now, I gave it a quick look over when I was last there – I must say it is an amazing piece of equipment and I am very, very impressed.
Thanks for all your efforts so far, I will be in touch again soon about bringing a wholesale order in now the US Dollar/UK Pound rate is getting a bit better for me.
Best regards - Nigel
***************
hey ben i just wanted to ley you know i love my... 165 i bought it last year around feb you sold my cousin one in may he is loving his too these stoves kick but we have a hardy in one greenhouse and it s like driving a model t ...the awesome chunk it full forget about it. i worked on a central bolier and it was not insulated on the bottom. was not impressed the metal was thin it was cracked in a weld thanks mike berry
***************
-----Original Message-----
From: warner
Sent: Monday, May 11, 2009 8:46 PM
To: GetInfo@outdoorwoodfurnaceboiler
Hello-
I am an owner of a... 165 outdooe furnace since last summer. Got us through the winter with very even, consistant heat. I do not find anywhere in the manual where you recomend what I should do for the summer months. I have it shut down and will not use it again until the next heating season this Fall. I do not have anti-freeze in the system. Should it be drained for the summer or should I leave it full?
Thanks for making a good product,
Dan W
Troy, NH
Great Testimonials and Praise continue:
-----Original Message-----
From: Creade B
Sent: Monday, November 24, 2008 3:02 PM
To: GetInfo@outdoor-wood-furnace-boiler
Subject: coal 290
just to let you know,i bought a coal 290 to heat 3 houses it does terrific. a real good product. thanks creade b
-----Original Message-----
From: Clinton R
Sent: Thursday, November 06, 2008 7:29 AM
To: Ben
Subject: Re: fan
Hey Ben, ... I think you have a great product that is well made especially for the price. I hope you soon get cought up a few of my friends are weighting for there stoves.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
-----Original Message-----
From: chris2007
Sent: Friday, October 24, 2008 4:54 AM
To: Ben
Subject: Re: Free Poker
Ben,
This furnace is my best investment yet.
My family is nice and warm. Thanks for all your help.
Chris
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
-----Original Message-----
From: Thomas W.
Sent: Tuesday, October 21, 2008 12:13 PM
Hi Ben,
We got our furnaces over the weekend and I just want to say that Bob did a beautiful delivering them. He was very skillful in setting them in place and we couldn't be more happy with his helpfulness.
Thank you
ore...
Left of the Chamber of Commerce website
